33140T Avaya Experience Portal with POM Support Online Test Questions
If you're preparing for the 33140T Avaya Experience Portal with POM Support Online Test, having the right study materials is essential for success. PassQuestion provides the most updated and accurate 33140T Avaya Experience Portal with POM Support Online Test Questions, helping you practice effectively and boost your confidence. With these high-quality 33140T Avaya Experience Portal with POM Support Online Test Questions, you can familiarize yourself with the actual exam format, understand key concepts, and improve your technical expertise. Whether you're an Avaya partner, customer, or associate, these 33140T practice questions are designed to help you pass the exam on your first attempt.
What is the 33140T Avaya Experience Portal with POM Support Online Test?
The 33140T Avaya Experience Portal with POM Support Online Test is a certification exam that evaluates the technical skills of professionals responsible for the implementation, configuration, maintenance, and troubleshooting of the Avaya Experience Portal (AEP) and Proactive Outreach Manager (POM). This exam ensures that candidates have the required knowledge and expertise to efficiently manage and support Avaya's communication solutions.
Exam Overview
- Test Name: Avaya Experience Portal with POM Support Online Test
- Exam Code: 33140T
- Credential: Avaya Experience Portal with Proactive Outreach Manager Technical Associate Support (ASTA-3305)
- Number of Questions: 61
- Passing Score: 66% (40 out of 61 correct)
- Duration: 90 minutes
- Availability: Online
Passing this exam grants candidates the Avaya Experience Portal with Proactive Outreach Manager Technical Associate Support (ASTA-3305) credential, validating their ability to troubleshoot, maintain, and administer the Avaya Experience Portal and Proactive Outreach Manager solutions.
Why is the 33140T Certification Important?
- Industry Recognition: Demonstrates your expertise in Avaya communication solutions.
- Career Advancement: Opens up job opportunities in technical support, system administration, and Avaya implementation roles.
- Enhanced Troubleshooting Skills: Enables you to efficiently identify and resolve customer communication issues.
- Avaya Partner and Customer Benefits: Helps organizations optimize system performance and maximize uptime.
Exam Topics Breakdown
To pass the 33140T Avaya Experience Portal with POM Support Online Test, you need to master the following key areas:
1. Architecture
- Explain POM solution and components.
- Understand the Avaya Experience Portal (AEP) solution architecture.
- Identify licensing requirements for AEP and POM system features and capacities.
- Describe AEP deployment models and zones.
2. Installation
- Understand the installation requirements of AEP 8.0 and POM 4.0.
- Explain the features of Proactive Outreach Manager (POM) and High Availability.
- Learn how to install and configure the POM database.
3. Configuration
- Learn the basics of POM campaigns, scheduling reports, and defining rules.
- Configure and initialize the Media Processing Platform.
- Set up voice, email, SMS, and Speech Server in AEP.
4. Administration
- Set up user accounts for access to AEP and EPM web interfaces.
- Differentiate between various AEP call flows.
5. Maintenance
- Perform backup and restore operations for the AEP database.
- Learn maintenance procedures, telephony report distribution, and how to apply patches to the EPM and Media Processing Platform.
6. Troubleshooting
- Use monitoring tools, logs, and troubleshooting tools to diagnose and resolve issues in AEP and POM.
How to Prepare for the 33140T Avaya Experience Portal with POM Support Online Test?
1. Use the Latest PassQuestion 33140T Exam Questions
Practicing with updated 33140T exam questions from PassQuestion helps you get familiar with the test structure and types of questions asked. This will significantly increase your chances of passing the exam.
2. Study Official Avaya Documentation
- Go through Avaya's official AEP and POM installation and configuration guides.
- Study the Avaya Experience Portal and POM administrator guides to understand system maintenance and troubleshooting.
3. Hands-On Practice
- Set up a test environment to practice installing and configuring AEP and POM.
- Experiment with POM campaign management, call flow configuration, and troubleshooting scenarios.
4. Join Avaya Forums and Online Communities
- Engage with other Avaya professionals to discuss exam topics, troubleshooting tips, and best practices.
5. Take Online Training Courses
- Enroll in Avaya training courses to deepen your understanding of AEP and POM system functionalities.
View Online Avaya Experience Portal with POM Support Online Test 33140T Free Questions
1. What aspect of POM audit logs is most useful for understanding user interactions with the system?
A. Timestamps of user logins
B. Details of the user interface layout changes
C. Records of user commands and actions
D. System startup and shutdown times
Answer: C
2. Why is the network zone segregation important in an AEP deployment?
A. To reduce overall system latency
B. To enhance security by isolating network traffic
C. To increase storage capacity
D. To simplify user management
Answer: B
3. Why should telephony reports be reviewed after maintenance procedures?
A. To optimize the routing of calls
B. To identify any issues that arose during maintenance
C. To provide training to new staff
D. To advertise new features
Answer: B
4. What steps should be followed for a successful installation of the POM 4.0 application server? (Choose Two)
A. Configure the server's BIOS settings
B. Install the required operating system patches
C. Validate the server’s security settings
D. Execute the POM installation script
Answer: B, D
5. What should be prioritized when defining access levels during the setup of user accounts on the EPM web interface?
A. The seniority of the user within the company
B. The technical skills of the user
C. The specific needs of the user's role
D. The preference of the user
Answer: C
6. What is the initial step in preparing to back up the AEP database?
A. Disconnect all active sessions
B. Verify the backup configuration settings
C. Schedule the backup during off-peak hours
D. Perform a test backup
Answer: B
7. What information does the AEP system log primarily record?
A. User access times and durations
B. System errors and warnings
C. Financial transactions
D. Network setup configurations
Answer: B
8. What is crucial to verify before initiating a restore operation on the AEP database?
A. The compatibility of the backup with the current system version
B. The amount of available disk space
C. The network bandwidth
D. The number of concurrent users online
Answer: A
9. Which component needs to be installed first when setting up the POM database?
A. Database server
B. Application server
C. Web server
D. Configuration server
Answer: A
10. Which POM system feature supports dynamic scaling based on workload demands?
A. Static resource allocation
B. Manual scaling interfaces
C. Automated scalability solutions
D. Fixed capacity units
Answer: C
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