72200X Practice Test Questions - Avaya Aura® Core Components Support Exam
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72200X Exam Basic Information - Avaya Aura® Core Components Support Exam
The Avaya Aura® Core Components Support Exam (72200X) is a requirement to earn the ACSS - Avaya Aura® Core Components credential. It validates the candidate has achieved an enhanced level of proficiency required to support core components of the Avaya Enterprise Team Engagement Solutions.
Number of Questions: 62 questions
Duaration: 105 minutes
Passing Score: 68%
Certification: ACSS - Avaya Aura® Core Components
Test Center: Pearson VUE
ACSS 72200X Exam Objectives:
Avaya Team Engagement Core Solutions Troubleshooting
- Identify the Avaya Aura® Core architecture.
- Explain the Avaya troubleshooting methodology.
- Describe the fundamental voice network processes and standards,
- Perform baseline troubleshooting on Avaya Aura® Core components.
- Explain and draw call and message flows.
- Use the Avaya GSS Troubleshooting Methodology, knowledge of Avaya Communication Applications and tools to isolate and resolve issues.
Download Avaya ACSS 72200X Practice Test Questions:
1.You are submitting a package of information to Avaya Support for a case you are raising. The files that you are sending include a trace taken using WireShark.
Which file format will the file be in?
A. ws
B. pcap
C. rar
D. jpg
Answer: B
2.When observing the Avaya Aura® Session Manager dashboard, you notice that one entity is marked as down.
Which two troubleshooting tools can be used to investigate the problem? (Choose two.)
A. The replication page in Avaya Aura® System Manager
B. Avaya Aura® Session Manager Entity Link Connection Status page in Avaya Aura® System Manager
C. traceSMon the Command Line Interface of Avaya Aura® Session Manager
D. statapp on the Command Line Interface of Avaya Aura® Session Manager
E. List trace stationon Avaya Aura® Communication Manager
Answer: BC
3.After implementation, Avaya Aura® Session Manager (SM) replication status is Not Polling and the replica node is not reachable. The network connectivity has been verified, and so has the correct DNS configuration. Although Avaya Aura® System Manager (SMGR) cannot connect to SM, it can connect to other network components.
Based on an analysis of what is working and not working, where should the administrator try to isolate the issue?
A. Avaya Aura® Communication Manager (CM)
B. Avaya Aura® Session Manager (SM)
C. Avaya Aura® System Manager (SMGR)
D. Avaya Aura® Utility Server (US)
Answer: B
4.From which website can you obtain resources such as Product Change Notifications (PCNs), Documentation, Knowledge-based articles and make Parts/Service requests?
A. plds.avaya.com
B. avaya-learning.com
C. avaya.com
D. support.avaya.com
Answer: D
5.Which statement regarding Full and Half call model processing is true?
A. Avaya Aura® Communication Manager (CM) configured as a Feature Server performs Full call model processing.
B. Avaya Aura® Communication Manager (CM) configured as an Evolution Server performs Full call model processing.
C. Avaya Aura® Session Manager (SM) always performs Half call model processing.
D. Avaya Aura® Session Manager (SM) always performs Full call model processing.
Answer: BC
6.Several remote workers have noticed that their feature buttons are not working. After running traceSM, the administrator did not see any PPM Responses coming from the Avaya Aura® Session Manager (SM).
How would your remote workers normally download their PPM data?
A. PPM is downloaded to the remote worker telephone from CM.
B. PPM is downloaded to the remote worker telephone from Avaya Aura® System Manager (SMGR).
C. PPM is downloaded to Avaya Aura® Session Manager (SM) form CM.
D. PPM is downloaded to the remote worker telephone from Avaya Aura® Session Manager (SM) via Avaya Session Border Controller for Enterprise (SBCE).
Answer: D
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