100% Pass Guarantee, Or Full Refund
PassQuestion provides real and valid exam questions and answers, which ensure that you can pass your certification exam with 100% passing guarantee. Once failed in 60 days, PassQuestion will give you money Back!
How to request a refund?
As a rule of PassQuestion, if you fail in 60 days, you can get a full refund. Just scan your exam report to [email protected]. After checking, PassQuestion will refund the full purchase fee to your account.
What is the process of a refund?
To request a refund, you will need to provide the following information: a scanned copy of your Result/Score Report to verify that you have taken the exam, and the order number of the products you purchased from us. Please send an email to [email protected] with your refund request.
You cannot request a refund if one of the following occurred
- You purchased the wrong exam and have downloaded it from your order. (If you purchased wrong and contacted us without downloading, we can correct it for you)
- If you do not pass the test within 7 days of purchasing, we will not provide a full refund. One week is not enough time to thoroughly study all the questions and answers.
- If you purchase multiple products in one order and fail one of them, we will only refund the payment for the failed test.
- If a friend or someone related to you fails the test with the product you purchased, we will not refund the full payment.
- Our software version is free, so we do not provide refunds for any issues related to the software version.
- Your free update has expired.
- The refund policy does not apply to certain vendors such as Microsoft, Cisco, Huawei, Salesforce, DELL EMC, HP and Fortinet. These vendors frequently change their exam questions. If you fail their exams, you can choose to receive an update or switch to two different exams for free.
- Special-price products cannot request a refund.
- We only refund the payment made through our website and do not refund exam fees.
