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C_S4CSV_2208 Exam Description - SAP Certified Application Associate - SAP S/4HANA Cloud (public) - Service Implementation

The "SAP Certified Application Associate - SAP S/4HANA Cloud (public) - Service Implementation" certification exam validates that the candidate possesses SAP Activate onboarding fundamentals and core knowledge in the Service line of business area required of the consultant profile. This certification proves that the candidate has an overall understanding and in‐depth technical skills to participate as a member of a RISE with SAP S/4HANA Cloud (public) implementation project team with a focus on Service in a mentored role. This certification exam is recommended as an entry-level qualification.

Exam Details

Exam Code: C_S4CSV_2208
Exam Name: SAP Certified Application Associate - SAP S/4HANA Cloud (public) - Service Implementation
Exam: 80 questions
Cut Score: 61%
Duration: 180 mins
Languages: English

Topic Areas

Implementation and Configuration for Scope Items Related to Service Master Data and Agreement Management> 12%
Implementation and Configuration for Scope Items Related to Service Operations and Processes> 12%
Integration and Extensibility  8% - 12%
Configuration  8% - 12%
Business Process Testing < 8%
Data Migration < 8%
SAP Activate Methodology and Best Practices < 8%
SAP S/4HANA Cloud (public) - Service Overview < 8%
Cloud Security, GDPR, and Identity Access Management < 8%

View Online SAP S/4HANA Cloud (public) - Service Implementation C_S4CSV_2208 Free Questions

1. Which features are available in your SAP S/4HANA Cloud system when scope item Credit Memo Processing for Service Management (4GG) has been activated?
Note: There are 2 correct answers to this question.
A.A new item category called Credit Memo Request Item becomes available for service contract items.
B.A credit memo request can be created using the Manage Credit Memo Requests app or the Create Sales Orders (VA01) app.
C.An approval flow for the approval of service contract items for the creation of credit memo requests can be created.
D.Once created, a credit memo request is visible in the Transaction History of the service order to which it applies.
Answer: B, D

2. A service order with multiple items was created. All items were confirmed with separate confirmations.
In this context, what does the default scenario of complete billing to a customer mean?
A.It is only possible to bill an item of the service order to the customer once all items of the service order have been confirmed and all item statuses have been set to Completed.
B.All items present in a service order need to be billed to the customer in full. Once all items have been billed to the customer, the order receives status Completed.
C.All items of the service order need to be billed to the customer in full. Then, all item statuses will automatically be set to Completed.
D.It is only possible to bill an item of the service order to the customer once the item has been confirmed and its status is set to Completed.
Answer: A

3. Based on the SAP Activate methodology, which activities must you perform in the Explore phase?
Note: There are 2 correct answers to this question.
A.Use the Quality system to demonstrate SAP Best Practice processes.
B.Conduct the Fit-to-Standard analysis to gather configuration values.
C.Define the organizational structure and chart of accounts.
D.Conduct the Digital Discovery Assessment to identify extension requirements.
Answer: A, D

4. The scope item Solution Order (4GT) has been activated in your SAP S/4HANA Cloud system. You add a product you are selling to your customer to a solution order.
Which of the following features are available?
Note: There are 2 correct answers to this question.
A.An option called Check Sales Items is available to check whether all required fields needed for follow-up processing have been specified in the solution order item.
B.Order type and item type/category determination for a sales order that is to be created, is performed in the solution order.
C.Since no sales order is created, an outbound delivery can be created directly for the solution order item.
D.An option called Check Sales Items is available to retrieve availability data for the sold product.
Answer: C, D

5. Which activities does the consultant do before the first Fit-to-Standard workshop?
Note: There are 2 correct answers to this question.
A.Review the integration requirements collected from the Digital Discovery Assessment.
B.Evaluate the Business-Driven Configuration Questionnaire responses.
C.Upload customer master data in the Starter system using migration templates.
D.Deactivate scope items that are NOT part of the Statement of Work/Digital Discovery Assessment.
Answer: A, B

6. What tasks can you perform from the Display Technical Users app?
Note: There are 2 correct answers to this question.
A.Change the username and password of a print user.
B.Upload a certificate for a communication user.
C.Lock and unlock the initial user account that is delivered with the new system.
D.Assign and unassign users to user groups.
Answer: A, C