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Troubleshooting Microsoft Teams MS-740 Exam

Candidates for this exam are support engineers who support Microsoft Teams environments, troubleshoot deployments, tune performance, collect and analyze telemetry and log data, and manage Teams environments.

Candidates should have significant exposure to unified communications and hands-on experience with Microsoft Teams. In addition, candidates should have networking knowledge of Azure fundamentals, telephony, PowerShell, data storage technologies, APIs, app security, authentication and authorization, security, and compliance information, debugging, performance tuning, and monitoring.

Exam Objectives

Troubleshoot Microsoft Teams voice issues (15-20%)
Troubleshoot issues with Microsoft Teams meetings and live events (20-25%)
Troubleshoot federation issues (10-15%)
Troubleshoot issues signing into Microsoft Teams (15-20%)
Troubleshoot teams and channels (10-15%)
Troubleshoot issues with files (15-20%)

View Online Troubleshooting Microsoft Teams MS-740 Free Questions

You are administering a Microsoft Teams environment for a company.
A producer deletes a live event from a Teams calendar. The producer must access the recording, attendee engagement report, and Q&A report for the live event.
You need to retrieve the resources for the producer.
Where should you look for the resources?
A.Microsoft Stream
B.OneDrive for Business
C.Microsoft 365 admin center
D.Teams admin center
Answer: C

You need to configure the system to meet the requirements for guest users.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A. Create and assign a calling policy for guest users.
B. Edit the guest access policy to disable calls.
C. Edit the guest access policy to disable chat.
D. Create and assign a messaging policy for guest users.
Answer: AC

A company uses Microsoft Teams.
Team owners are not able to add guests to teams.
You need to resolve the issue.
Which three services you should check? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A.Azure Active Directory
B.Microsoft Teams admin center
C.Microsoft Security admin center
D.Microsoft 365 groups
E.Microsoft Compliance admin center
Answer: ABD

You manage the Teams environment for a company. The company wants to allow their employees to chat with users from another tenant. The other tenant uses Skype for Business.
You add the other company's domain to your federated list. This action does not resolve the issue.
You need to configure the system.
What DNS record should you use?
A.SRV sipfederationtls UDP 100 1 5061 sipfed.online.lync.com
B.SRV sipfederationtls TCP 100 1 5061 sipfed.online.lync.com
C.CNAME sipfederationtls TCP 100 1 5061 sipdir.online.lync.com
D.CNAME sipfederationtls TCP 100 1 5061 sipfed.online.lync.com
E.SRV sipfederationtls UDP 100 1 5061 sipdir.online.lync.com
Answer: B

A company configures external access for suppliers in the Microsoft Teams admin center.
Users can chat only with external users from VendorA.
You need to ensure that users can chat externally with users from VendorB.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A.Add the VendorB domain as a remote domain to the Connectors list.
B.Modify the CNAME for SIP federation.
C.Add the VendorB domain to the federation Allowed Domains list.
D.Ask the VendorB tenant to add your domain to their Allowed Domains list.
Answer: CD